Who is the person responsible for personal data?
Xllnc is the personal data controller for the personal data that is collected and processed by us and our subcontractors within the framework of the Services and for processing of personal data via our digital channels, such as this website and / or other future digital contact areas. Be aware that, by using the Services, you agree that we process personal information about you. You do not need to leave any personal information to visit the digital channels, but if you do not provide the requested information, you may not be able to access the services or visit all of our digital channels.
Types of personal data processed
Information that you submit to us yourself.
When you register as a user / customer, log in to our website, contact our customer service in a support case or perform other activities within the scope of the Services, you provide information about yourself such as name, phone number and e-mail address, and content in messages. The personal information is normally given by you actively by leaving them to us by eg. filling in web forms, send emails or give us feedback through features created for that purpose.
What do we use your data for?
The purpose of the processing of personal data is that we, as providers of the Services, should be able to (1) fulfill our contractual and legal obligations, (2) provide and administer your access to the Services, (3) answer customer service issues (4) enhance your user experience , (5) send you information and direct marketing via e-mail or otherwise, (6) further develop the Service and (7) prevent, limit and investigate misuse of the Services. Xllnc's legitimate interest is to be able to exercise its rights and obligations under the agreement with the customer company and to market our products and services.
How long do we save your personal data?
Xllnc will take reasonable measures to preserve personal data only as long as is necessary to fulfill the purposes for which they were collected and we will otherwise delete personal data in the manner that follows from applicable legislation. We retain your personal data as long as it is needed to enable us to fulfill our commitment, ie. provide services, invoice, handle complaints etc. If you have agreed that your contact information must remain in our client register for marketing purposes even after the customer relationship has ceased, they remain until you wish the information to be deleted.
Who can we share your information with?
Transfers to third countries
Xllnc takes all appropriate security measures to protect personal data against unauthorized access, alteration or destruction. However, it always poses a risk to leave personal data via digital channels as it is not entirely possible to protect computer systems from intrusion.
You have the right to contact Xllnc at any time in order to exercise your rights under applicable data protection legislation.
The right to access / register extract and correction:
You have the right to request information about which (if any) personal data we are dealing with about you and also get any incorrect information corrected.
The right to be forgotten:
You have the right to request the deletion of your personal data for the cases where the information is no longer necessary for the purpose for which it was collected (the right to be forgotten). Depending on which or which personal data is being deleted, Xllnc may not be able to provide certain services to you any longer.
The right to limitation of processing your personal data:
You have the right to limit the personal data. In such a case, processing of your personal data may only take place for certain limited purposes.
Right to object to the Company's processing of personal data: You have the right, under certain conditions, to object to the Xllnc's processing of your personal data. The right to object concerns if the treatment is based on a balance of interests, unless we can demonstrate (1) mandatory justification for the treatment that outweighs your interests, rights and freedoms, or (2) whether the processing is for the purposes of the determination, exercise or defense of legal claims.
Right to object to marketing:
You have the right at any time to object to the company processing your personal data for marketing purposes. If you object to such treatment, Xllnc shall cease all marketing to you without undue delay.
The right to data portability:
You have the right to request a copy of the personal data you have provided us in a structured, widely used and machine-readable format. You also have the right to request that the company transmit these personal data to another person responsible for personal data. The right to data portability applies to personal data processed in an automated way, based on your consent or on a contract where you are a party.
You have the right at any time to file a complaint with the Data Inspectorate regarding the processing of your personal data.